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Platform as a Product

Medium — good to knowdevops

ELI5 - The Vibe Check

Platform as a product means the team building your internal developer tools treats other engineers like actual customers, not captive users who have no choice but to deal with whatever gets shipped. They do user research, measure adoption, and iterate based on feedback, instead of building whatever seems technically elegant and mandating everyone use it.

Real Talk

Platform as a product is the practice of running an internal developer platform with product management discipline, including user research, adoption metrics, and iterative roadmapping, treating internal engineering teams as customers rather than a captive audience. It's a foundational principle of the platform engineering movement, distinguishing a genuinely adopted golden path from a mandated one nobody actually uses.

When You'll Hear This

"We started treating the platform as a product and adoption tripled once we actually asked teams what they needed." / "If nobody's opting in voluntarily, it's not platform as a product, it's just a mandate."

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